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Monday, December 16, 2019 

Shell Marine has launched a new IT platform for its used oil analysis programme which the company says is the first step in demonstrating how Shell Marine will digitalise its service offerings to customers in the future.

The Shell LubeAnalyst next generation platform replaces the previous Shell Rapid Lubricant Analysis service, and is claimed to offer a much simpler sample management process, which includes online sample registration and label printing that remove the need to complete sample labels manually. This helps to minimise the likelihood of errors and makes life easier for the crew onboard.

“Drawing on Shell Marine’s 30-year knowledge base of sampling, analysis and diagnostics, Shell LubeAnalyst feeds directly into maintenance programmes,” said Joris van Brussel, GM Shell Marine. “It provides vital insights when operating profiles or other circumstances change, such as fuel sulphur content restrictions. Enhanced lubricant analytics and reporting are driving the digitalised technical services that optimise productivity.”

Upgrades include an intuitive customer portal with personalised dashboards, interactive charts and an easy-to-use oil analysis reporting format which allows vessel managers to oversee lubricant performance across their fleets via the Shell LubeAnalyst homepage. Users benefit from a simple in-box highlighting action and attention comments and recommendations from Shell Marine engineers as part of the enhanced reporting functionality. It provides acces for registered owners to Shell Marine’s complete library of recommendations covering all the key equipment and lubricant grades.

The Shell LubeAnalyst mobile app, which is already available, enables customers to read all test reports on a mobile device and use the new scan-and-go labels, turning the sample registration process into a truly digital experience.

“Digitalised technical services will be transformative because they help to take uncertainty out of some of the variables determining engine performance,” said van Brussel. “In times of change, part of our role as a trusted partner is to ensure that customers have the right information available at the right time and in the right place.”

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