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RADIO HOLLAND OFFERS ONE-STOP SERVICE AGREEMENTS

Friday, February 21, 2020 

Radio Holland recently renewed its MSA (Managed Service Agreement) contracts with Jumbo Shipping; the MSA covers four vessels and has been established for an extra four years.

Radio Holland says that its MSA contracts minimise the hassle of managing multiple suppliers by outsourcing all NavCom service work to Radio Holland technicians. In the case of Jumbo Shipping, the previous contracts focused mainly on radar and gyro equipment whereas the new contracts involve the complete range of navigation and communication equipment with the addition of critical equipment on board such as VDR, Inmarsat C system, Speedlog, Echosounder and Autopilot.

To further optimize service management of the onboard equipment, Jumbo decided to add mandatory inspections and surveys, including the Radio Holland SBM certificate, to the MSA contracts. The renewal of the service contracts has been concluded for a fixed amount per year or quarter which means a clear financial view for Jumbo. The four vessels concerned are the Fairlift, Stellaprima, Fairmaster and Jumbo Kinetic.

Paul Smulders of Radio Holland said: “Radio Holland is aiming to reduce the operational costs for our customers on a continuous basis. To this end we have introduced the MSA many years ago. To ensure operational availability of the NavCom equipment on board at all time in the most efficient and planned way. The service database in our Global Service System supports this with a lot of data about the equipment on board. We are happy to see that Jumbo values our MSAs and that we can continue to support their assets with highest availability.”

Radio Holland’s MSA is claimed to ensure safe and efficient shipping, always operational NavCom equipment and includes annual equipment health checks, tailored maintenance solutions as well as planning and budget for an agreed period. 

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