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PANAMA AUTHORITY GOES DIGITAL

PANAMA AUTHORITY GOES DIGITAL

Wednesday, May 5, 2021 

With the issue of certificates and documentation for seafarers in electronic format the Panama Maritime Authority (AMP) is taking steps towards modernisation and digitisation of its processes, offering a more efficient and expeditious service while maintaining security measures to guarantee validity.

The move speeds up the administrative processes and offers immediate delivery of technical documentation to seafarers on board Panamanian flag vessels. Since the implementation of Resolution ADM-165-2020 AMP's Certification Department of the General Directorate of Seafarers (DGGM) has issued 123,676 electronic certificates, including Transitional Certificates (CT's), certificate of course endorsements, proficiency certificates and endorsements of proficiency certificates, in all estimated to generate annual savings of about US$105,400. Similarly, some certificates and documentation continue to be issued in the printed version on security paper.

This new method of issuing certificates online has had good acceptance, since in addition to facilitating the process and reducing the response time to the client, it fully complies with the verification, notification and implementation processes established within the Circ. FAL.5 / Circ.39.Rev.2, ensuring that the documents issued by AMP have a unique tracking number as well as a quick verification code (QR Code) that will allow both seafarers and inspectors to streamline the processes of obtaining and validating the document.

In addition to the advantages at an economic, operational and sustainability level, the adoption of this new technology is part of a strategy focused on a paperless culture in order to benefit the environment by reducing the use of paper.

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