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Wednesday, August 19, 2020 

Smart network solutions provider Marlink has signed a major new service upgrade agreement with Hartmann Shipping Services, of Leer, Germany, which will see Hartmann move from an allowance-based VSAT connectivity to an unlimited Committed Information Rate (CIR) service, providing the bandwidth needed to take the next step into digitalisation of its services.

Shipping company Hartmann, part of the Hartmann Group of Companies. provides technical and commercial management to a fleet of 62 modern owned and third party ships, comprising gas tankers, container vessels and bulk carriers. In addition to enhanced connectivity, the new agreement will see Marlink increase its provision of value added digital services including remote access for onboard IT network and OEMs into shipboard systems via its XChange Universal Remote Access. A separate network for crew will enable seafarers to access Marlink’s XChange Media service.

With increasing complexity of applications across multiple networks, and upcoming IMO 2021 regulations, Hartmann has considered proactive cyber security compliance, implementing Skyfile Antivirus Premium, XChange Data Manager Premium and Cyber Detection solutions as well as IT Link Monitor for onboard IT management. IT Link monitor provides a managed service that enables shoreside IT departments to monitor and update the whole IT infrastructure onboard each vessel. Additionally shore side receive regular management reports.

Ulrich Adami, MD Hartmann Reederei, said: “Our operations cover the entire value-added chain of shipping and work closely with national and international partners, relying on a solid reputation to achieve high standards of quality. Marlink’s services provide the foundation for a new chapter in our history as we further digitalise our fleet, improve our operational profile and achieve cyber compliance.”

“Hartmann Reederei recognises that the modern ship operator needs a suite of smart solutions that seamlessly connects people and assets around the globe,” said Tore Morten Olsen, President, Maritime, Marlink. “By choosing to upgrade its services with Marlink, we can support Hartmann’s digital enablement strategy to the benefit of the business and the crew.”


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